Service:We’d like to clarify what happened with your order.
During processing, we found that the shipping address provided was incomplete/incorrect. Because of this, we sent you an email 13 days ago requesting address confirmation, but unfortunately we did not receive a response at that time.
Today, we’ve received your address confirmation, and I’m happy to let you know that your order is now fully confirmed and will be expedited and shipped within the next 12 hours.
Once the package is dispatched, you will receive a shipping confirmation email with your tracking information.
Thank you for your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to reply to this email — I’m here to help.
Reviews (13)
During processing, we found that the shipping address provided was incomplete/incorrect. Because of this, we sent you an email 13 days ago requesting address confirmation, but unfortunately we did not receive a response at that time.
Today, we’ve received your address confirmation, and I’m happy to let you know that your order is now fully confirmed and will be expedited and shipped within the next 12 hours.
Once the package is dispatched, you will receive a shipping confirmation email with your tracking information.
Thank you for your patience and understanding. If you have any further questions or need assistance, please don’t hesitate to reply to this email — I’m here to help.